Our Knowledge Base contains the answers to more than 500 previously asked questions.
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Bid Manager
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Bills
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Calendar
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Change Orders
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Client Portal
- Articles coming soon
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Cost Codes
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Cost Items Database
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Crew Schedule
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Daily Logs
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Directory & Contacts
- Video: Directory
- Basics of Directory
- Directory
- Directory & Contacts
- Exporting Contacts from QuickBooks Online
- How do I add an employee?
- How do I Save my Excel File as a CSV?
- How do you delete a customer record?
- How to Convert a Lead to a Customer?
- Importing Contacts
- How do I check/uncheck items under employee privileges?
- How to make an employee a user?
- Adding Users (Licenses)
- Disabling an Employees or User’s Account
- Users and Employees
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Document Writer
- Video: Using the Document Writer
- Video: Creating Proposals with the Document Writer
- What is the purpose of the Document Writer?
- Are there templates that I can use for Document Writer?
- How do I create or edit a document?
- The formatting of my document is not correct
- Can I use the Document Writer as a means to get signatures, like a contract?
- How do I resend or download a generated/sent document?
- How do we create an Estimate proposal package?
- How do we create a lien waiver (or other agreement/contract)?
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Equipment Logs
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Estimates
- Video: Estimates
- Adding Estimate and Estimate Items
- Basics of Estimates
- How do you import an estimate to Schedule of Values?
- How to add a tax percentage to bids so it can automatically give the total with tax?
- How to create an estimate template?
- How to Create an Estimate?
- How to use an Estimate Template?
- Is it possible to create an estimate without a Project tied to it?
- Is there a way you can add our address on the left-hand side of the estimates?
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Expenses
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Files and Photos
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Forms & Checklists
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Getting Started
- Video: Getting Started
- Adding Users (Licenses)
- Adding, Editing & Assigning Roles
- Additional Information
- Assigned Projects & Default Project
- Disabling an Employees or User’s Account
- Exporting Contacts from QuickBooks Online
- Having trouble finding an item entered previously?
- How do I add an employee?
- How do I get help if I need it or report a bug?
- How do I setup what should show on the App Menu?
- How to Un-Archive an Item?
- How to use the "Quick Start" Method for Contractor Foreman
- Modifying / Editing and Saving Records
- Users and Employees
- Your Next Steps
- Zapier Integration
- Basics of Company Settings
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Incidents
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Inspections
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Invoicing
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Leads
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Notes
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Opportunities
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Payments
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Permits
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Projects
- Video: Managing Projects
- Adding a Project
- Assigned Projects & Default Project
- Basics of Projects
- How can a Project be removed from the list view after being Completed?
- How do I add files to a Project?
- How do you import an estimate to Schedule of Values?
- How to add a New Note & Link it to a Project?
- How to add an item on the Schedule of Values?
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Punchlists
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Purchase Orders
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QuickBooks
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Reports
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RFI & Notices
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Safety Meetings
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Schedule
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Schedule of Values
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Service Tickets
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Settings
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Sub-Contracts
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Submittals
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Time Cards
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To-Do's
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Vehicle Logs
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Work Orders
Adding, Editing & Assigning Roles
Roles provide a great way for you to restrict what someone can see and edit within their account. Unlike Assigned Project and Default Project, this applies to the individual module. It’s a great way to ensure that someone isn’t viewing data they should not have access to or showing too many menu options that may confuse certain employees.
The Roles can be configured and created within Menu > Company Settings > Roles.
You have three options:
- Edit an existing Role that we provide.
- Create a new Role from scratch.
- Copy an existing Role so that minor tweaks can be made to the copied Role.
We have a great video here regarding Roles: https://vimeo.com/326601718
Once you are creating or editing a Role, you will see a list at the top right that indicates what each option provides one selected. As an example… if you do not want your User (who may be a laborer) to see or have anything to do with Invoices, set their role to No Access. Also, if you have an employee who is only using the Time Card feature, setting the other modules to No Access hides them from the menu so that the User doesn’t act confused by the many options on the menu. If you want them to be able to only see their Time Cards, set it to “Full Access – Own Data”. Whereas with a supervisor, you may want to set theirs to “Full Access – All Data” so that they can see the cards created for everyone. Or, if you want them to see the data but not be able to make changes to it, you can set it to “Read Only”.
- No Access (User does not see any data including the Menu/field item.)
- Full Access – All Data (User can see and edit all records created by them and other Users.)
- Full Access – Own Data (User can see and edit all records created only by them.)
- Read Only (User can see all records created by them and others but cannot edit records.)
Once you have revised/created the Roles, be sure to apply the correct Users to the Roles. You can do this within the Menu > Directory > Select Record > Role. If the user is already logged in, they will need to logout and sign in again for the changes to take effect.
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