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How are the Service Tickets linked to the Timecard feature?

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Service Tickets can be linked directly to Timecards, allowing your team to clock in straight from a Service Ticket once the feature is enabled.

To enable this:

  1. Go to Time Cards Module from the main menu.

  2. Click the gear icon to open settings (or go to System Settings → Time Cards).

  3. Under General Settings, click the green pencil to unlock editing.

  4. Scroll down to “Clock into Service Tickets.” Select Yes and save.

From now on, team members can clock in directly from the Service Ticket instead of going to the Time Card module first.

Why use this?

  • Saves time by clocking in on the spot.
  • Hours stay tied to the exact service ticket for easy tracking.
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