The formatting of my document is not correct

The Formatting of My Document Is Not Correct

Overview

If your document formatting looks incorrect after pasting text into the Document Writer, it’s likely due to formatting that was carried over from applications like Microsoft Word. Word and other document editors use proprietary formatting that doesn’t always transfer cleanly into web-based text editors.

In most cases, the issue is caused by hidden formatting (such as highlighted, bolded, or styled text) embedded in the original file.

Below are two methods to fix this issue.

Option 1: Remove Formatting Inside Document Writer

1. After pasting your text into the Document Writer, highlight all of it.

2. In the toolbar, click the Eraser icon (Remove Font Style).

3. This will clear any imported formatting and usually resolves most issues.

Option 2: Clean the Text Before Pasting

If formatting problems persist, use an online tool to remove the extra styling before pasting your text.

Steps:

1. Copy your text from Word.

2. Paste it into one of the cleaning tool websites and click Clean.

3. Copy the Clean HTML output.

4. In Document Writer, click the </> (Code View) icon in the toolbar.

5. Paste the clean HTML code into this view.

6. Click the </> icon again to return to the normal document view and continue editing.

If Issues Continue

If the formatting is still incorrect after trying both options, please contact Support.
While we don’t offer document editing services, we’re happy to review your document to identify potential issues.

Tip: In some cases, it’s faster and cleaner to create a new document directly in Document Writer rather than copying from another file—especially when copying text from PDFs, since their structure often transfers poorly.